This unit specifies the skills and knowledge required to monitor electronic security equipment and respond to alarm events. The unit relates to work in a monitoring centre and does not include training for specific security equipment, covered by AS2201.2-2004 Intruder alarm systems - Monitoring centres which specifies requirements and a grading convention for monitoring centres and the operations, equipment and staff necessary to carry out monitoring of intruder alarm systems.

The unit includes:

receiving, interpreting, processing, transmitting and storing information and electronic security data using a range of electronic security and telecommunications systems

checking equipment and systems to verify correct operation and data integrity, and resolving and reporting faults

recognising and responding to different and multiple alarm events and taking appropriate response actions to verify alarm status, resolve alarm and ensure security

using written and spoken English and communication equipment to provide clear and accurate spoken instructions.

It applies to people working under general supervision as members of a security team.

This unit may form part of the licensing requirements for people engaged in security operations in those states and territories where these are regulated activities.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice	Yes	No	Comments/feedback
Read workplace procedures and policies including WHS and apply to work tasks to ensure compliance with legal rights and responsibilities when monitoring electronic security equipment.
Clarify legislative and workplace requirements for monitoring tasks with relevant persons.
Check security equipment to ensure correct operation and connections following operating instructions.
Identify actual or suspected faults or deficiencies in security equipment and report to relevant persons.
Discuss and confirm preventative and breakdown maintenance procedures with relevant persons.
Conduct equipment back-up to maintain security and integrity of data in accordance with workplace requirements.
Receive, interpret and transmit electronic security data following workplace procedures.
Input data into security equipment and check to ensure accuracy following workplace procedures.
Identify processing or transmission errors and take remedial action and report issues to relevant persons.
Store security data securely to meet legislative and workplace requirements.
Recognise alarm event and follow procedures to action correct response to meet client instructions.
Use communication equipment and interpersonal techniques to discuss alarm status with relevant persons.
Action further response to resolve alarm event and maintain security following workplace procedures and client instructions.
Report security status ensuring confidentiality of security information in accordance with workplace requirements.

Assessment Cover Sheet

CPPSEC2114 - Monitor electronic security equipment and respond to alarm events

Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPSEC2114 - Monitor electronic security equipment and respond to alarm events

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: